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Anybody Home?

Does anyone know if there is something like an error log that may indicate whey so many of my recordings are failing?

Kevin

4 comments

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    Raina Johnson

    There are, but they encode or encrypt them so that they are not readable.  I'm guessing they log sensitive information in the logs that they don't want just anyone accessing (even if it is your own data).

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    Kevin Korotev

    Thanks, Raina

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    Raina Johnson

    I probably should have also mentioned that if you open a support ticket from the playon settings manager, it does send them the log files.  I do have to say they have rather good tech support.  I normally get a response that they can recreate the issue in 24 hours or less, and in many cases a patch to the program is released in a few days.  If you haven't tried their support yet, give it a shot!

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    K56korotev
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