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Lifetime purchase is useful unless you support your product longterm.

The past year has seen numerous channels leave this service, and seemingly not a single channel has been added. Even YouTube TV or Hulu Live TV, which if anything should be top of the list due to their popularity.

It's disappointing that so little work is done on this product, and if any friends asked, at this point I would steer them away.

If you cannot even maintain the channels you do have, let alone add new ones, seemingly people are better off with other streaming recorders. A non-lifetime service that is updated with regularity is more valuable than something whose values declines every passing moment due to neglect.

7 comments

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    PlayOn Support (Skip) Official comment

    Hi all -- we do reply back to all support requests.  We did see some issues a while back with folks reporting that our support emails were landing in spam/junk folders.  We apologize for any missed replies.

    To address the original post, we are constantly updating PlayOn -- we release updates with maintenance and bug fixes on an almost weekly basis. We did add support for the new Hulu site and we're working on new channels.

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    georgenickconnor

    Obviously that should read "isn't useful".

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    Jeff Gilliam

    What other streaming recorders are there?

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    Michael Q

    I'm supposed to be able to "save" videos from YouTube but I'm getting an error every time I try. I used a free trial of this earlier this year and there was no problem. Now that I've paid for it I can't download anything. 

     

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    Tom Whiting

    yeah, support is pretty much worthless at this point, sadly. Half the time (2/3rds in my case), tickets are closed with no response whatsoever.. The other ONE time? No intelligent response AT ALL. 

    I'd strongly advise NOT paying for this product. it's a scam, that's for sure

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    Simple Simon

    Non responsive support, a product that doesnt do what I want it to do. What alternatives out there?

     

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    dusty278

    I have yet to hear back. They just close out tickets with no response.

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