I wanted to try PlayOn Cloud and bought 100 credits and PlayOn even charged me for them but never gave me the credits. So far I have emailed support about 10 times and they refuse to respond. I have always liked the desktop software before and I've had good luck with support in the past but this time around it is unacceptable.
When I emailed them all I said I wanted was my money back or the credits whichever was easier because I still wanted to try their new system. I guess this was too much for them to handle because it has now been also 2 weeks and not a single response from them. At this point I just hope someone that works for PlayOn reads these forums because it's they say they respond within 48 hours and that is a bold face lie.