Knowledge Base
Our knowledge base for PlayOn. You can find answers to common questions and issues here.
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General Information
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What is PlayOn?
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System Requirements
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Determining if a PC meet PlayOn's system requirements
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Can I get PlayOn Plus for free?
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What if I don't like it? Is there a money back guarantee?
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What is the difference between PlayOn and PlayOn Plus?
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How do I request help?
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What if I have trouble? Do you offer tech support?
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What sort of quality can I expect?
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Can I add recordings to my recording queue without sitting at my PC?
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Can I stream PlayOn videos to my phone or tablet while away from home? Does the PlayOn Mobile app cost extra?
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How does AdSkip work? Are the ads stripped away?
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Where are my recordings stored and what format are they in? Can I only watch recordings on my PC?
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The native CBS app at my TV requires me to pay for CBS All Access to watch any full episodes. Can PlayOn help?
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Do I need to have a playback device watch videos with PlayOn?
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What devices can I stream to?
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Does PlayOn Work Outside of the US?
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What About Live Sports?
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Does PlayOn work with Netflix accounts from other regions?
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I don't see my favorite website listed as a channel – Can I still watch those videos at my TV or record?
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I see some of the channels require a cable provider. I cut cable and don't have cable provider credentials – what can PlayOn do for me?
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Can I set up PlayOn to automatically record my favorite shows?
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How many recordings can I make? Do recordings expire?
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What can I watch or record with PlayOn?
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I have cable and don't plan on cancelling. What can PlayOn do for me?
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I already have Netflix and I pay for Hulu on my TV – what can PlayOn add?
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I already have a Chromecast, why do I need Playon?
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I already have a Roku, what will PlayOn do for me?
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What Do I Need To Get Started?
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Enabling Closed Captions for Hulu, Netflix and other channels
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What is PlayOn?