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Netflix: dubbing audio not recorded

Using playon cloud,  it always defaults to the default language i.e Korean, Mandarin even if watch the video for multiple episodes and then record it.  

 

I've tried this for two different shows.  I used to be able to record dubbed videos.  I often wanted both versions, the original and the dubbed version. Now I only seem to be able to record the original language with subtitles. 

Also, is anyone monitoring these forums?  I only see very old posts. 

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