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New user - needs help

Hi I have just downloaded playon and have managed to only record one music clip from the vevo channel

I am getting errors one error says "sole02firewall could not record" other errors just say "record unsuccessful contact playon" Can anyone offer any advice?? suggestions??

I am a member of Netflix and tried recording from there but got erorrs too.  I have recoreded my user name and password in the Netflix settings box.

I also set up to record in off peak times but that didn't work either.

As I have managed to record one music clip I know it works

Please any help would be appreciated.

 

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