HBO GO Subtitles

Hello!  I'm new to PlayOn but loving the service so far.  The only snag I've hit is that I cannot figure out how to enable/record subtitles for HBO GO content. 

I tried the "trick" suggested in this article:  https://support.playon.tv/hc/en-us/articles/217131197-Enabling-Closed-Captions-for-Hulu-Netflix-and-other-channels  While I am able to view the video player referenced in the article, when I hover my mouse over the video, there is no option to enable captions. 

Is this a known issue for all users, or does the trick work for some people?

Appreciate any help!


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