Failed recordings

I am getting sick and tired or not being able to tape my stories.

Every once in awhile one or two will cooperate but lately for the last week or so nothing is taping.  I have had one story that I have tried to tape 5-6  times and nothing happening.

I don't think the support team knows what to do about this as each time (no matter what the problem) I get the same answer.  Use the button to stop and then use it to start.  But this does not help. :(




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